Just what Have you ever Completed for Me personally Recently? Starting a legal agency customer happiness questionnaire
Within the a great nondescript, fluorescent-bulb-lit meeting room located someplace in this new depths regarding Business The usa, a group of professionals replace light banter and you may humor, awaiting the beginning of a meeting. Upcoming, abreast of the access of the the fresh secretary general the recommendations, the fresh joviality instantly stops plus one of your own professionals half-jokingly proclaims: “Men and women shush! All of our lawyer has arrived!” Anyone jokes in the review at business counsel’s expenses; the fresh new stereotypes and you will laughs on the attorneys persevere and are usually better-understood. Corporate counsel commonly resistant throughout the attitudes: The new courtroom institution ‘s the Company out-of Zero, at better, the fresh Department of Sluggish. On your own court company, would this type of stereotypes hold weight? How satisfied is actually your own inner website subscribers for the number of services your court cluster promote? To resolve that it matter plus, court departments try looking at yet another pool of information so you can push step and alter: the legal department customer care survey.
